Computer Vision for Retail
alwaysAI computer vision delivers real-time, actionable data for practical applications. Create better customer experiences and improve operations to boost ROI.
Customers Demand a Quick and Seamless Shopping Experience. Vision AI Delivers.
Computer vision enables existing cameras to easily and accurately identify and interpret objects in the physical world. Count customers in real-time, track where they go in store, which products they walk by and engage with, and monitor wait times at check out. Get immediate data about back-end operations to improve efficiencies and increase revenue with practical AI solutions.
Retail Use Cases
Customer Occupancy Counting
Problem
Retailers don’t have an accurate, reliable way to count customers in their stores. Manual counting or relying on motion sensor cameras is tedious and prone to errors leading to missed revenue opportunities and negatively impacting customer experience.
Solution
Accurately count customers in real-time to create a better customer experience. Distinguish between customers, employees and delivery personnel to better allocate staff and attend to shoppers promptly.
Staff Optimization
Problem
As labor shortages persist, strategic staffing ensures that retailers can meet consumer demands, reduce service gaps, and maintain a competitive edge in the market.
Solution
Track and monitor patrons in checkout lines, by merchandise displays, and in fitting room areas in real-time to optimize staffing, streamline operations, and improve the overall shopping experience.
Customer Journey
Problem
Foot traffic metrics are undeniably important, but most retailers lack real-time data about where customers go in-store and which products and services they engage with.
Solution
Track foot traffic, discover hot spots, and monitor pick ups and put backs to see what products customers engage with, better manage product placement, and optimize staffing decisions – in real-time.
Theft Detection
Problem
US retailers lost over $100 billion in 2022 and that number is only increasing. Monitoring theft requires constant oversight across your entire store.
Solution
alwaysAI Smart Retail provides real-time monitoring to detect suspicious activity and sends immediate alerts to ensure issues are addressed as they happen.
- A leading fast casual restaurant needed to better understand its drive-thru experience and parking space utilization to reduce slowdowns, boost efficiency, and increase revenue.
- Deployed alwaysAI’s Smart Restaurant solutions to gain real-time insights into drive-thru experience time, parking space dwell time, utilization, and capacity.
- Successfully offered practical recommendations for reducing wait-times, streamlining traffic flow, and improving sales.
“Using object detection and tracking, along with zones of interest, our solution helped a leading fast casual restaurant build a deeper understanding of their drive-thru wait times throughout the day, as well as the impact of cars waiting at the drive-thru on the congestion of the parking lot. Additionally, our solution helped them identify key parking and congestion patterns to improve customer experience in current and future locations.”
Eric VanBuhler
Director of Software Engineering at alwaysAI
- Deployed alwaysAI’s application for best-in-class object detection, counting, and tracking applications, leveraging existing cameras, for specialty retailers like La-Z-Boy.
- Used object-tracking and custom auto-annotated person detection models to count customers entering the store to provide timely attention from staff.
- Reduced false person detections caused by shadows by 81% and reduced duplicate person counts by 49% on average per month.
“alwaysAI enables Trakwell to bring cutting-edge technology to market faster. Their computer vision solutions provide the power and flexibility needed to facilitate the transformation retailers everywhere are searching for.”
Jerry Murphey
President of Trakwell
- DTiQ needed to reduce total development and deployment time for AI projects to increase revenue.
- Deployed alwaysAI Smart Retail solutions to improve drive-thru services for QSR customers like Burger King.
- Successfully reduced project timelines by 4x for new AI projects to unlock new revenue with more advanced deep learning product offerings.
“Our customers are seeking accurate and reliable real-time data of their operations and processes, this partnership helps DTiQ fast-track its computer vision AI, analytics, IoT, and machine learning solutions to increase value for our 45,000+ customers.”
Krzysztof Osiński
SVP of R&D at DTiQ
- Deployed contactless checkout kiosks in the Orlando airport and other SSP America locations
- Worked with POSU to implement an easy-to-use self-checkout system that does not require barcodes or individual item scanning.
- alwaysAI's best-in-class deep learning AI detects each item type and corresponds the item to a SKU and price for each transaction for unparalleled ease and accuracy.
“alwaysAI helps POSU bring cutting-edge technology to market faster. Our work in computer vision, and especially with alwaysAI, is a great example of how we use innovation to support our customers' success while extending our leadership position.”
Michael Cassidy
CEO of POS Upgrades, Inc
- A leading fast casual restaurant needed to better understand its drive-thru experience and parking space utilization to reduce slowdowns, boost efficiency, and increase revenue.
- Deployed alwaysAI’s Smart Restaurant solutions to gain real-time insights into drive-thru experience time, parking space dwell time, utilization, and capacity.
- Successfully offered practical recommendations for reducing wait-times, streamlining traffic flow, and improving sales.
“Using object detection and tracking, along with zones of interest, our solution helped a leading fast casual restaurant build a deeper understanding of their drive-thru wait times throughout the day, as well as the impact of cars waiting at the drive-thru on the congestion of the parking lot. Additionally, our solution helped them identify key parking and congestion patterns to improve customer experience in current and future locations.”
Eric VanBuhler
Director of Software Engineering at alwaysAI
- Deployed alwaysAI’s application for best-in-class object detection, counting, and tracking applications, leveraging existing cameras, for specialty retailers like La-Z-Boy.
- Used object-tracking and custom auto-annotated person detection models to count customers entering the store to provide timely attention from staff.
- Reduced false person detections caused by shadows by 81% and reduced duplicate person counts by 49% on average per month.
“alwaysAI enables Trakwell to bring cutting-edge technology to market faster. Their computer vision solutions provide the power and flexibility needed to facilitate the transformation retailers everywhere are searching for.”
Jerry Murphey
President of Trakwell
- DTiQ needed to reduce total development and deployment time for AI projects to increase revenue.
- Deployed alwaysAI Smart Retail solutions to improve drive-thru services for QSR customers like Burger King.
- Successfully reduced project timelines by 4x for new AI projects to unlock new revenue with more advanced deep learning product offerings.
“Our customers are seeking accurate and reliable real-time data of their operations and processes, this partnership helps DTiQ fast-track its computer vision AI, analytics, IoT, and machine learning solutions to increase value for our 45,000+ customers.”
Krzysztof Osiński
SVP of R&D at DTiQ
- Deployed contactless checkout kiosks in the Orlando airport and other SSP America locations
- Worked with POSU to implement an easy-to-use self-checkout system that does not require barcodes or individual item scanning.
- alwaysAI's best-in-class deep learning AI detects each item type and corresponds the item to a SKU and price for each transaction for unparalleled ease and accuracy.
“alwaysAI helps POSU bring cutting-edge technology to market faster. Our work in computer vision, and especially with alwaysAI, is a great example of how we use innovation to support our customers' success while extending our leadership position.”
Michael Cassidy
CEO of POS Upgrades, Inc
- A leading fast casual restaurant needed to better understand its drive-thru experience and parking space utilization to reduce slowdowns, boost efficiency, and increase revenue.
- Deployed alwaysAI’s Smart Restaurant solutions to gain real-time insights into drive-thru experience time, parking space dwell time, utilization, and capacity.
- Successfully offered practical recommendations for reducing wait-times, streamlining traffic flow, and improving sales.
“Using object detection and tracking, along with zones of interest, our solution helped a leading fast casual restaurant build a deeper understanding of their drive-thru wait times throughout the day, as well as the impact of cars waiting at the drive-thru on the congestion of the parking lot. Additionally, our solution helped them identify key parking and congestion patterns to improve customer experience in current and future locations.”
Eric VanBuhler
Director of Software Engineering at alwaysAI
- Deployed alwaysAI’s application for best-in-class object detection, counting, and tracking applications, leveraging existing cameras, for specialty retailers like La-Z-Boy.
- Used object-tracking and custom auto-annotated person detection models to count customers entering the store to provide timely attention from staff.
- Reduced false person detections caused by shadows by 81% and reduced duplicate person counts by 49% on average per month.
“alwaysAI enables Trakwell to bring cutting-edge technology to market faster. Their computer vision solutions provide the power and flexibility needed to facilitate the transformation retailers everywhere are searching for.”
Jerry Murphey
President of Trakwell
- DTiQ needed to reduce total development and deployment time for AI projects to increase revenue.
- Deployed alwaysAI Smart Retail solutions to improve drive-thru services for QSR customers like Burger King.
- Successfully reduced project timelines by 4x for new AI projects to unlock new revenue with more advanced deep learning product offerings.
“Our customers are seeking accurate and reliable real-time data of their operations and processes, this partnership helps DTiQ fast-track its computer vision AI, analytics, IoT, and machine learning solutions to increase value for our 45,000+ customers.”
Krzysztof Osiński
SVP of R&D at DTiQ
- Deployed contactless checkout kiosks in the Orlando airport and other SSP America locations
- Worked with POSU to implement an easy-to-use self-checkout system that does not require barcodes or individual item scanning.
- alwaysAI's best-in-class deep learning AI detects each item type and corresponds the item to a SKU and price for each transaction for unparalleled ease and accuracy.
“alwaysAI helps POSU bring cutting-edge technology to market faster. Our work in computer vision, and especially with alwaysAI, is a great example of how we use innovation to support our customers' success while extending our leadership position.”
Michael Cassidy
CEO of POS Upgrades, Inc
Retail Resources
How alwaysAI and Trakwell Successfully Reduced False Person Detections in La-Z-Boy Stores by 81%
As a cutting-edge, solutions-focused company, Trakwell was looking for a computer vision partner to elevate their services to bring the latest technology to their clients like La-Z-Boy. alwaysAI takes the complexity out of computer vision and provides enterprise grade solutions to innovative companies like Trakwell.
Read More
6 Reasons Why Your Retail Business Needs to Invest in Computer Vision
Powering your cameras with computer vision software turns video footage into a gold mine of information about your business operations and the behavior of customers in-store. With this data, you can automate tedious tasks and make better business decisions in real-time.
Read More
alwaysAI Smart Checkout Offers Frictionless Capabilities to Create a Better Customer Experience and Drive More Revenue
alwaysAI has spent over 2,000 hours training and perfecting the alwaysAI Smart Checkout technology to create the most robust and agile frictionless software. We’ve built our software to work in the real world, taking into account all the variables that can affect the accuracy of the technology.
Read MoreSpeak With an AI Expert to Learn How Practical AI Can Transform Your Business.